The challenging, but exciting part with investors and with hospitals is trying to get them to see the sweet spot of what robots can and can’t do – and how those abilities can be useful now. And even more importantly with us, we’ve realized our biggest focus is reiterating what value humans bring that robots will never be able to match, such as the ability to connect with other humans and the critical analysis of human behaviors. We’ve designed Moxi with that concept in mind. Core to our mission is for the robot to be a successful member of the service team – it won’t and should never replace the human-aspect of clinical care, but it will actually give clinical staff more time for that human care by autonomously doing their non-patient facing tasks. In the hospital world they describe this as ‘performing at the top of your license,’ meaning nurses shouldn’t be doing a task that doesn’t require a nurse’s license. Nurses should be caring for patients and learning the latest developments in their field, not fetching water or taking out the trash. Across the industry, hospital administrators feel that if they could get all of their staff performing at the top of their license, they would be more effective organizations – and Moxi’s goal is to help them achieve that.
Not all of your investors have deep domain expertise in robotics, how have you still found them useful?